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Michael
O’Brien’s doctor failed to diagnose his non-Hodgkin’s lymphoma. But
that’s not why O’Brien gave him the boot. A couple of physician
friends had also checked out the mysterious lump near his right
collarbone. “They didn’t think it was a problem either,” he says.
“Doctors are human and make mistakes.”
What
got O’Brien steamed was the 90 minutes he typically spent in the
doctor’s waiting room. Plus, he recognized a growing patient-doctor
disconnect. By 2003, when his non-Hodgkin’s — a type of cancer — was
diagnosed, the suburban Boston father was taking five pills daily to
treat allergies, blood pressure, and cholesterol. “I wanted to become
healthier without medication,” he says. “I was in my 40s, and the
number of pills I had to pop every day was ridiculous.”
O’Brien, now 55 pounds lighter and cancer-free, has shed nearly all of
his prescriptions. But not his fierce belief that patients should
approach doctors with a little less of the reverence they reserve for,
say, their pastors. “You should treat your doctor as a colleague — you
should both be active in managing your healthcare.”
Worn
out by an afternoon of cranky patients, some doctors would be quick to
retort that people are able to fend for themselves. Still, they don’t
dispute that time pressures are becoming more acute, even as medical
care is increasingly complex. One potential casualty, if doctors and
patients don’t stay sharp, is that cornerstone of good medical care:
the doctor-patient relationship. Contact for
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